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(To James Cerezo) Now that the original "Customer Cross Reference Tool (CD)" has been
launched to our entire Surgical Technologies Division sales force and
management team I wanted to provide feedback to you for all of your hard
work toward the completion of this project. To date, since the official
launch at our National Sales Meeting in February, we have received numerous
comments from both our own employees (sales force members) and our
customers indicating that this finished software product (CD Rom) is a
complete SUCCESS -- and very much APPRECIATED! I wanted to personally
thank you for your efforts, your expertise, and above all, your patience
with us as we continued to identify the optimal (and most user friendly)
format to provide our customers with this essential cross reference
information for our products.
David Swanson, Aesculap , Center Valley, PA
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Chris and I wanted to thank you [Ragini] for your efforts on the recent NAPCO co-branding project. Your attention to detail, efforts, quick clear action and willingness to get the project done within budget was exceptional. It has been a pleasure working with you and working through any issues that we encountered.
This project was important to Semper/PrintWorkers and it was handled professionally by you and your organization. This project and its success encourages me to grow this division of our company as I feel secure we have a partner that appreciates what we deem important and works with us to see a positive outcome. Very exciting potential.
Ok, enough for the politically correct stuff - Ragini you ROCK!!
Brian Regan, Semper International LLC
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“It was a pleasure working with Jess and Fred at Cambria – they are talented, creative, and very professional. We have received very positive feedback from our clients about our site. We are extremely pleased and would recommend Cambria without hesitation.”
Matthew D. Glaser, Granite Hill Partners, LLC , New York, NY
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For this estimate, really all we need is a preliminary estimate and brief explanation about the work involved, this is not something we want you to dwell upon too deeply, just your opinion, it's respected here.
If I haven't said it before, out of all the Cold Fusion Developers I've been dealing with, you've
got the best attitude and you obviously know your technology better than most developers I've dealt with.
Printworkers, , Boston, MA
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I just wanted to let you know that we are very pleased with our site now that we are about to go live. Both Jess and Natalia have been very good to work with and have been especially conscious of our excessive needs given our minimal backrounds within internet sales and site developement.
If ever you would like to send a prospect our way please feel free as we will be happy to fill them in on Cambria' excellent quality of work and your exceptional and timely feedback in getting things done and all our questions answered.
I look forward to our ongoing relationship and growing together!
Thanks for all that you do!!!
Randy Morris & Carl McDaniel, First Class Seating , Nashville, TN
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[What follows is an answer by InHealth, a Georgia Client, to a series of questions by a potential client - (one who later became a client!)]
1. What was/were the deciding factors that made you go with Cambria?
After searching on the internet, comparing prices from several vendors (labor estimates, resource costs, etc), and speaking to several of them, I made my decision based on competitive price and my “feeling” of the vendor. Cambria was not only very personable, I felt that they were confident enough of their products, labor, and staff that they really didn’t push their product. They spoke to me on a level of more of an offer of help. I really liked and appreciated this.
2. Has the programming performed as expected?
It’s absolutely great. One thing to remember about database design (most of the time anyway), is that it’s not necessarily going to be performed “as expected”…Cambria (Mike specifically) took it a step further and made it much nicer “than expected” as they have a much deeper knowledge of the full functionality of Access than I do and thus were better at actually putting solutions forward to resolve wants/needs we had that went much beyond what we had “expected” or rather “planned” based on our limited knowledge of Access functionality and potential.
3. Has the Cambria been responsive to your overall needs?
I have yet to call and wait more than an hour or so before receiving a follow-up, and usually actually receive it sooner – if I don’t actually get who I’m looking for immediately. The Cambria staff appears, to me, to be impressively “on the same page” with one another…which is big for me. I yet to feel anywhere close to a “number” with Cambria…
4. Have your encountered any problems/ Issues/bugs/failures? If so, did the Cambria identify and resolve them quickly?
As mentioned above, the “issues” we’ve experienced with our project have all been resolved as promptly as I have received follow up from reporting it.
5. Do you have any comments and/ or suggestions?
Let Cambria work your Access dev project…I’ve reached the finish line (aaaaaaalmost) with our project, and for the price and product – I’ve never spent better money.
Adam S. Peeples , InHealth Computer Services , Doraville, GA
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We are extremely pleased with our new web site. The designer [Jess Carpenter] was great to work with, fast and very good at communication throughout the entire process. He was able to "get inside" our heads and project exactly the image we wanted. He was kind and considerate, decisive and confident of his design ideas, which helped immensely at points when I was indecisive. We couldn't have asked for anyone better to work with, and this is saying something -- coming from two artists!
The software programmer [Natalia Gabrielian] has developed an amazing e-commerce store --- so detailed, yet easy to work behind the scenes. She was tireless in her effort to set us up with a new PayPal product that drove both of us to the brink of our patience, but she stayed with it until it was up and working -- and always with a kind, helpful and professional spirit.
I am so impressed with Cambria, and already have referred several people to the company.
Here are some comments we have received about our new web site: "Your web site is FABULOUS! The background is perfect for your work. It is the best web site I think I have ever seen."
"No wonder you were happy with the help that you got on this. It has turned out beautifully. I have sent it on to many of my friends. "
Jane Franks, Gene Franks Fine Art, Inc. , Springdale, AR
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It's been really great working with Jess and Ragini. So easy and nice. Jess would have had the entire site done by today except I had problems getting people to cough up their
sections. ... we really felt you listened very well when we were in the planning stage.
Chris Vetrano, Windsor High School , Windsor, CA
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On another note, I'm really quite happy with how the web site turned out. Doug did a great job with it. It's got the clean look I wanted, it loads quickly, and is easy to navigate.
Russ Wiitala, Sicon International , San Jose, CA
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A person usually doesn't hear when they did something right, only when something was done wrong, so "Wow Nancy, we have a great program!!" It was an amazing feeling to see the interest in another insurance agents face when we showed him meimo this morning. We should be able to eliminate STACKS of paper from this agency. Meimo would not be near the quality that it is if we had different programmers. Thank you again for a great program!!
Joe Frain, Frain Insurance Agency , Chesterton, IN
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"After 15 years of high tech marketing, I've seen it all in terms of website costs, promises and delivery. I was exploring offshore development companies and Cambria called. I was skeptical, but the price was fair and the process was smooth and efficient. Best of all, the
final website looked great and will be a powerful part of our corporate brand. I highly recommend Cambria to technology companies frustrated with the quality of their websites and who want fast, world-class results."
Richard Howell , Commerciant, LP , Houston, TX
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Inns by the Sea (www.innsbythesea.com) needed to develop a new website that created an immediate impact on potential guests and allowed them to easily navigate and book our properties. In addition, we needed the ability to capture more information from current and potential guest to help build a larger online community of potential guest to reach out to. Cambria helped us do that! Our site was developed on time and on budget, which is very unique in the industry. Beth Sullivan, who did the graphic design, is a professional and delivers.
Joe Krings, Inns by the Sea , Carmel, CA
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Having been an Executive in Silicon Valley Hi-Tech software companies for the last 20 years I know how important your front line people are to your customer satisfaction. In Geoff and Bart you have two guys who really take a personal interest in the customer. Pass on my thanks to them.
Don Lundgren, Lundgren Associates , Palo Alto, CA
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Beth is a joy to work with!
Bob Barancik, BobCreates , Wynnewood, PA
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Seeing the web site in its almost entirety is a moving experience for me, thanks to whatever forces guided me to Beth and Natalia to bring this dream to reality in such a considerate, artistic, and moving way. It is obvious when I look over the web site that you have given more than your intellect to this project, your heart and soul have touched every page.
Michael Hess, Volunteer Nepal
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I have been extremely pleased with the Web page that was developed for me by Natalia at Cambria. It gives me the flexibility to make changes myself, and they appear instantly. Also, whenever I have had questions I have been given excellent service on the telephone.
Peter Fetchheimer, , Palo Alto, CA
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Hi everyone, I wanted to let you know that we demonstrated the database to the sponsoring executive in our Global Brand Management group yesterday, and it went very well. He was very impressed and excited about the system, and when he asked about what we thought about Cambria...we told him we love you and that you really made this system dance. You have really made the impossible happen, and this tool will help Visa identify new opportunities, flag changes in competitive activity, and make informed decisions that lead to better results.
Karen Mason, Visa International , Foster City, CA
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WOWOWOW........you did it........YEA! A real "site" for sore eyes. It never looked so good. Now I know why I switched to Cambria, great customer service!
Robert M. , Behavioral Health of The Palm Beaches , Palm Beach, FL
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Having founded and developed three successful small businesss I understand the importance of a web site as a marketing tool. I have worked with web site designers and Natalia is the best. From the initial assessment she performed to determine my needs, the market research to identify and analyze my competition, to the actual web site design, implementation and maintenance, Natalia has been without fault. Natalia's work is creative, sophisticated, and a true bargain. Natalia is always available responding to messages in a timely fashion, and answering questions in a knowledgeable fashion. What I had anticipated being an arduous task Natalia turned into a seemingly effortless, enjoyable, and informative experience.
Greg Pierce, NuBody USA , King of Prussia, PA
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Once again, many thanks. The site looks great and it's been a pleasure to work with you.
Dan Ditzler, Newton Associates , Saint Davids, PA
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It has been a pleasure working with Nat. She has worked from beginning template to final product designing, coding and implementing my e-commerce website. The site required many proprietary changes and Nat was capable of implementing each one into an efficient framework. Not only is Nat capable of building a site to specifications, she is able to understand an idea and implement it into the site's framework seamlessly. She has a strong work ethic and cares about the final product.
Tony Zadnik, Agile Medical , Havertown, PA
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Al thought the examples you sent looked just great! We all did. The page design was elegant and simple, just what we were looking for. Thanks for a wonderful job.
Anne P., Alvin Holm, A.I.A Architects , Philadelphia, PA |
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